Appointments & Insurance
General Appointment Information and Office Hours
Monday-Thursday 8:00 am-5:00 pm
Friday 8:00 am-2:00 pm
The office is closed on weekends and major holidays. Our answering machine will always be available to take messages and provide emergency information. We make every effort to honor time commitments and request that you extend the same courtesy to us. If you cannot keep an appointment, please notify us at least 24 hours in advance of your scheduled appointment time. This courtesy makes it possible to give your appointment to another patient who desires to see the doctor or hygienist. A fee will be charged for cancellations and appointment failures with less than 24 hours notice.
Additionally, due to a high demand for New Patient appointments in our office and limited time to see everyone who would like to be seen, we will not reschedule New Patients who No-Show or Last Minute Cancel their initial visit.
What to Expect at Your First Appointment
The philosophy of our office is that every patient who has potential treatment needs should first undergo a comprehensive examination. Without an in-depth exam, accurate full-mouth diagnoses cannot be made. It is in your best interest that we examine the full mouth and not just isolated problems you may be having. The comprehensive exam at your first visit will include the following:
- Head and neck exam, including jaw joints
- Soft tissue and oral cancer screening exam
- Occlusal exam (how teeth relate and fit together)
- Tooth-by-tooth exam
- Periodontal exam (gums and bony support of teeth)
- Diagnosis of the type of cleaning you will need
- Intraoral photographs (if necessary)
- X-rays of teeth
- Diagnostic models of your teeth (if required)
At the end of the exam, if your treatment needs are minimal, the doctor may be able to provide you with a plan of necessary treatment before you leave the same day. If your treatment needs are more extensive or complicated, you may be appointed for an additional consultation appointment on a separate day to review the exam findings and treatment options with the doctor. Expect the first visit to last approximately 1 hour.
Dental Insurance
Do you have questions about your dental insurance? Ryan Dental Group has answers! As an insurance-friendly dental practice in Allen, we accept most major PPO dental plans and are part of many in-network plans as well. We’re also happy to file out-of-network insurance claims on your behalf.
During your very first visit to our Allen dental office, we’ll ask for your current insurance information. Then, on following visits, we’ll ask you to confirm this information so we can remain up-to-date. By staying fully updated on your insurance. we can provide better care and help you get the most out of your benefits.
In addition to working with in-network and out-of-network insurance plans, Ryan Dental Group of Allen also accepts a wide variety payment options, including cash, debit, and all major credit cards, including
- Visa
- MasterCard
- American Express
- Discover
Payment is also possible through a flexible spending account (FSA) or a health savings account (HSA).
Contact Ryan Dental Group today. We’d be happy to answer any questions you might have. We serve patients from Allen, Lucas, Parker, Plano, McKinney, Fairview, and surrounding communities.
Patient Resources
Prior to your first appointment, you’ll need to fill out our new patient forms. We use this information to make decisions about your treatment and get to know you a little better, so they’re very important to your overall results and experience. Out of respect for your time, we’ve provided the forms here for you to digitally fill out prior to your first appointment.
What to Bring to Your Appointment
- Please bring your insurance card and a form of picture ID.
- Please complete New Patient Paperwork prior or arrive 15-minutes in advance of your appointment time to fill out the paperwork in our office.
- Please bring a complete list of any medications you take and any allergies you have with you to your appointment.
- Please bring contact information for your general medical doctor and any specialists you see such as a cardiologist, orthopedist, or oncologist.
If you require antibiotic pre-medication prior to dental treatment for an artificial joint, heart condition, cancer, or anything else, please have your physician furnish the prescription for the first visit, and take the medication as prescribed. Bring the prescription bottle with you to the visit so we may copy the prescription for our records.
If you would like for us to have and examine any of your previous records or x-rays from a different office, YOU must have them sent to our office via e-mail PRIOR to your scheduled appointment time. It is YOUR responsibility to ensure that the records were sent and received, so you may need to call and confirm on both ends. We cannot track down the records for you. Regardless of records received, we may need additional to take additional records to complete our exam.
Payment is due at the time services are rendered. Please be prepared to pay at each appointment. If you need financing, you may qualify for CareCredit. Our administrative staff would be happy to assist you in learning more about this option.
Toothache Appointment
Whether you have been away from the dentist for several years, or whether you have had routine care, sometimes you get a toothache. If this happens to you, please call for a limited toothache exam. We will take x-rays of the tooth that is bothering you and complete necessary diagnostic tests to determine what the problem is. Often times, we can treat you and fix the problem the same day.
Fees and Payment
Your payment is due at the time services are rendered. Please be prepared to pay at each appointment.
